We offer a 7-day hassle-free return policy starting from the date of delivery. You’ll also get an extra 5-7 days to ensure the product reaches us.

We offer both “Refund to original payment method” and “Store Credit” as options. 

For COD orders the refund amount will be as store credit only.

For prepaid orders, customers can choose either store credit or a refund to their original payment source, with the amount credited to their bank account.

Once we receive and inspect the returned product, the refund will be initiated within 48 hours and it will reflect in your account within 4-6 working days.

Refund via store credit will reflect immediately after the product is picked up for return.

Submitting your request is easy! Just click here to fill out the return form.

Yes, we provide reverse pick-up services at NO EXTRA COST!

Unfortunately, NO. Refunds won’t be issued if the returned product:

• Is in poor condition,
• Has been worn, or
• Shows signs of use.

No, shipping and COD charges are non-refundable.

No, coupons/promotional codes and Gift cards are non-refundable.

We ask that you record a continuous video while unboxing your parcel.

• Start from opening the package and show all sides of the parcel and product.
• Ensure the video is clear and without any cuts.
  
  Read More

• Clearly show the issue in the unboxing video.
• Take 5 clear photos of the product highlighting the issue.
• Without the video and photos, we won’t be able to process returns, refunds, or exchanges.

No. Items bought during sales, clearance events, or with promotional offers (like free products) are not eligible for return or exchange.

No. We currently do not accept returns, exchanges, or replacements for international orders.

Contact us within 24 hours of receiving the product by:

• Sending images and details of the issue to care@mamaandpeaches.com.
  
• Any intimation after 24 hours Cannot be considered.

If reverse pick-up isn’t available in your area, you’ll need to self-ship the product to us.

1. Ensure the product is unused, unwashed, and has all tags intact.
   
2. Pack the product securely and include:
   
   The order invoice and tax invoice.
   
   If invoices are unavailable, write your order number and phone number on a piece of paper and place it in the package.
   
3. Ship the package to us.

• Once we receive the return, we’ll reimburse your shipping charges(Rs-100/-).
• Email the courier receipt with your order number to care@mamaandpeaches.com.
• Use the subject line: “Reimburse courier charges.”